You must have a web browser capable of running
JAVA 1.1 (Run Time Environment)
The recommended browsers are
- Microsoft Internet Explorer version 5.0 or greater
- Netscape Navigator version 6.1 or greater
I
am having trouble printing reports or maps from CrashStats.
All reports produced in
CrashStats are in PDF format.
- You must be running the minimum recommended browser. Click here
for a list of recommended browsers
- You must have Adobe
Acrobat version 4 or greater installed.
When you
choose a print option within CrashStats the report will be opened
and displayed in a new browser window. Select Print or Save from the
Acrobat menu to save or print the report.
Note that some large regional queries involve a high
processing overhead on the server and may take several minutes to
produce and download
I was able to
print reports and maps but the PDF reports stopped loading in my web
browser.
If you were able to
print reports but the functionality stopped working there are a
number of possible causes.
- The main CrashStats Browser window must be visible to enable
printing or saving of reports. If you have left the CrashStats
Site, use your browser's "back" button to navigate back to the
site.
- There is a known problem caused if the Adobe Acrobat
application is closed while Internet Explorer is open, causing an
error in the IE adobe plug-in. If you were viewing another PDF
report with the Adobe Acrobat application and you closed acrobat
then you will need to re-start Internet Explorer.
Note
that some large regional queries involve a high processing overhead
on the server and may take several minutes to produce and
download
I
can't login to Restricted CrashStats
User Account could be disabled.
Please contact Help Desk, Phone 1300 555 153 (during business hours) for further assistance.
